Terms & Conditions Clear Rules For Better Shopping.
These Terms & Conditions govern access to and use of the Gearup Mobiles website, customer accounts, product purchases, payments, orders and related e-commerce services provided by GEARUP MOBILES & ACCESSORIES PRIVATE LIMITED.
Please Read These Terms Carefully.
By accessing the website, creating an account or placing an order, you agree to these Terms to the extent permitted by applicable law.
These Terms should be read together with our Privacy Policy, Shipping Policy, Return / Replacement Policy and Refund & Cancellation Policy. Nothing in these Terms is intended to exclude or restrict any consumer right that cannot lawfully be excluded under applicable law.
About These Terms
These Terms & Conditions form the terms governing your use of the website operated under the brand Gearup Mobiles by GEARUP MOBILES & ACCESSORIES PRIVATE LIMITED.
References in these Terms to "we", "us", "our" or "Gearup Mobiles" refer to the website operator, while references to "you", "customer" or "user" refer to a person accessing the website or purchasing products through it.
By using the website or placing an order, you acknowledge that you have read these Terms and agree to comply with them, subject always to rights and obligations imposed by applicable law.
Eligibility To Use The Website
You should use this website and enter into purchase transactions only if you are legally capable of entering into a contract under applicable Indian law.
Where a person is not legally competent to contract independently, use of the website for a transaction should be undertaken by or with an appropriate parent, guardian or legally authorised person.
You are responsible for providing accurate information where information is required for account creation, order placement, payment, delivery or customer support.
Products Available On Our Website
Gearup Mobiles operates an e-commerce store focused primarily on mobile accessories, replacement products, electronic accessories and related technology products.
Other mobile, electronic or related products may be added, removed or updated from time to time as our catalogue changes.
Product Information & Images
We seek to display product names, descriptions, specifications, prices, images and available information as accurately as reasonably possible.
Product appearance, packaging, printing, colour tone or presentation may sometimes differ slightly from photographs because of screen settings, photography, packaging revisions or manufacturer updates.
Any such visual variation does not permit a materially different product to be represented as the advertised product. Applicable rights concerning defective, spurious, incorrect or materially misdescribed goods remain unaffected.
Customers should review the product title, description, specifications, compatibility information, available variation and other information displayed on the relevant product page before purchasing.
Prices, Taxes & Charges
Product prices displayed on the website may change from time to time and may be subject to promotional pricing, discounts or other lawful adjustments.
The amount payable for an order will be shown during the applicable purchase process. Applicable taxes, shipping charges or other charges, where relevant, will be handled and displayed in accordance with applicable law and the checkout process.
A product being displayed at a particular price does not necessarily guarantee availability until the order is accepted and processed.
In the event of an obvious technical, typographical or system pricing error, the order may be reviewed before acceptance. Any cancellation or refund resulting from such an error will be handled subject to applicable law.
Orders & Order Acceptance
Placing an order through the website constitutes a request by you to purchase the selected products subject to these Terms and the information displayed during checkout.
Receipt of an automated order acknowledgement does not necessarily mean that an order has completed every stage of acceptance, verification or fulfilment.
An order may be subject to verification of product availability, payment status, customer information, delivery location and other reasonable transaction checks.
Products may become unavailable before fulfilment.
Payment verification may be required before processing.
Orders containing incorrect or incomplete delivery information may require clarification.
Orders reasonably suspected of fraud, abuse or unauthorized activity may be reviewed or declined subject to law.
If we cannot fulfil an accepted or paid order, any amount requiring refund will be handled through the applicable refund process and subject to applicable law.
Payments
Available payment methods may be displayed during checkout. Payment services may be provided through banks, payment gateways, UPI systems or other payment service providers.
Payment authorization and settlement may be subject to the rules and systems of the relevant bank, network or payment provider.
Do not share your UPI PIN, card PIN, CVV, banking password or OTP with anyone claiming to provide ordinary customer support on behalf of Gearup Mobiles.
A payment appearing as pending, failed or debited does not by itself establish successful order payment. Relevant payment-provider and transaction records may be used to determine the final transaction status.
Shipping & Delivery
Orders accepted for fulfilment may be packed and dispatched through available shipping, courier or logistics partners.
Estimated dispatch or delivery periods shown on the website are estimates unless expressly stated otherwise and may depend on delivery location, product availability, courier operations and other relevant circumstances.
Customers are responsible for providing accurate and sufficiently complete shipping details. Additional costs or delivery problems arising solely from materially incorrect customer-provided address information may be handled according to the circumstances and applicable law.
Order Cancellation
Cancellation availability may depend on the order status and whether the order has already entered processing, packing, dispatch or delivery.
Where cancellation is permitted, it will be processed according to our Refund & Cancellation Policy and applicable law.
If an order is cancelled by us because a product cannot be supplied, payment cannot be verified, delivery cannot reasonably be completed or another legitimate transaction issue arises, any refund due will be processed through the applicable payment channel.
Returns, Replacements & Refunds
Return, replacement and refund eligibility will be determined according to the applicable product circumstances, our published policies and mandatory consumer rights under applicable law.
Nothing in these Terms is intended to remove rights available under applicable law where goods are defective, deficient, spurious, materially different from their advertised characteristics or otherwise subject to a legally enforceable return or refund right.
Where the delivered item is materially different from the product ordered, applicable return or replacement rights may apply.
Products received with qualifying defects will be handled according to applicable policy and consumer law.
Consumer rights remain available where goods do not match material advertised characteristics as required by law.
Product Compatibility, Warranty & Guarantee
Mobile accessories and replacement components can be model-specific. Customers should review compatibility details shown on the relevant product page before ordering.
This is particularly important for products such as mobile covers, batteries, display components, charging accessories, cables and other model-dependent parts.
A manufacturer, seller or product warranty applies only where such warranty is stated for the relevant product. Any applicable warranty may be subject to its stated conditions, without affecting statutory consumer rights that cannot legally be excluded.
Damage caused solely by misuse, unauthorized modification, improper installation, physical damage, incompatible use or failure to follow applicable product instructions may fall outside a particular manufacturer warranty, depending on the relevant warranty terms and applicable law.
Customer Accounts
Certain website features may require a customer account or login.
Customers are responsible for maintaining the confidentiality of their account credentials and should notify us where they reasonably believe unauthorized access has occurred.
You should not knowingly provide false identity information, impersonate another person or attempt to access another customer's account without authority.
We may take reasonable action to protect an account or the website where unauthorized, fraudulent or abusive activity is reasonably suspected.
Prohibited Use
You must not knowingly use the website for unlawful, fraudulent, abusive or technically harmful activities.
- Attempting unauthorized access to website systems, accounts or administrative areas.
- Introducing malicious software, harmful scripts or disruptive code.
- Using false information for fraudulent orders or payment activity.
- Attempting to interfere with website availability or security.
- Misusing promotional offers, discounts or customer accounts through deceptive means.
- Copying or commercially exploiting website content in violation of applicable rights.
- Using the website for conduct prohibited by applicable law.
Intellectual Property
The Gearup Mobiles name, website design, original graphics, layout, text and other original material created for the website may be protected by intellectual-property laws and may not be commercially copied or reproduced without authorization except where permitted by law.
Product names, manufacturer names, logos, trademarks and other third-party intellectual property displayed in connection with products remain the property of their respective owners where applicable.
Display of a third-party trademark or product does not by itself imply ownership of that trademark by GEARUP MOBILES & ACCESSORIES PRIVATE LIMITED.
Third-Party Services & Links
The website may use or link to independently operated services including payment gateways, banks, shipping providers, map services, analytics platforms or other technology providers.
Third-party services may be governed by their own terms, privacy policies and operational conditions.
We do not control the content or independent operation of external websites merely because a link to them appears on our website.
Limitation Of Liability
To the maximum extent permitted by applicable law, GEARUP MOBILES & ACCESSORIES PRIVATE LIMITED will not be responsible for indirect or consequential loss arising solely from circumstances beyond obligations imposed on us by law or an applicable contract.
Website access may occasionally be interrupted because of maintenance, hosting problems, internet disruption, technical failure or other circumstances outside reasonable control.
Nothing in this section excludes liability or remedies where exclusion is prohibited by applicable consumer law, including legally enforceable rights relating to defective goods, deficient services, misleading representations or unfair trade practices.
Events Beyond Reasonable Control
Performance of certain obligations may be affected by events outside reasonable control, such as natural disasters, severe weather, transport disruption, strikes, governmental restrictions, network failure, major infrastructure failure or other comparable events.
Where such an event affects fulfilment or delivery, reasonable efforts may be made to communicate relevant information and resume normal operations.
This provision does not remove any mandatory right or remedy available to a consumer under applicable law.
Consumer Rights
These Terms are intended to operate together with applicable Indian consumer-protection requirements.
Nothing in these Terms should be interpreted as requiring a consumer to waive a mandatory statutory right.
Consumer protections and remedies available under applicable provisions remain unaffected.
Applicable e-commerce obligations, disclosures and grievance requirements continue to apply.
Contract formation and performance remain subject to applicable Indian contract law.
Applicable statutory rules concerning sale and delivery of goods continue to apply.
Governing Law & Disputes
These Terms are governed by the laws of India, subject to mandatory legal rights and rules applicable to a particular transaction or consumer.
If a concern arises, customers are encouraged to contact us first through our grievance or customer-support channels so the matter can be reviewed.
Nothing in these Terms restricts a consumer from approaching a competent Consumer Commission, court, statutory authority or other forum having jurisdiction under applicable law.
Grievance Officer & Contact Information
For concerns relating to an order, website service, these Terms or another customer grievance, you may contact us using the information below.
Rohit Kumar
Consumer grievances will be handled in accordance with applicable Indian e-commerce and consumer-protection requirements.
Changes To These Terms
We may update these Terms when our website, catalogue, business operations, policies, technology or applicable legal requirements change.
Updated Terms may be published on this page with a revised "Last Updated" date.
Where applicable law requires a particular notice, consent or other procedure for a material change, the relevant legal requirement will apply.
Severability
If a provision of these Terms is held invalid or unenforceable by a competent authority, the remaining provisions will continue to operate to the extent permitted by law.
Where a provision conflicts with a mandatory requirement of applicable law, the mandatory legal requirement will prevail to the extent of the conflict.
Company Information
Business information associated with Gearup Mobiles.
Questions About An Order?
Contact Gearup Mobiles or use our dedicated order tracking page for available order information.